Quality ...

We receive feedback verbally on a daily basis with our interactions with the customer. We also operate a more formal process asking customers to complete the survey / form at the top of this page.

AE Pinchers & Sons are committed to supplying the highest quality products and services aiming to fully satisfy or exceed our customers expectations.

In order to achieve these goals we only employ tradesmen of the highest caliber who are able to demonstrate their capability. Many of our employees and contractors are time served craftsmen with specialist skills who have many years experience in their specific field.

The information we receive is continually monitored and reviewed for any trends. This information allows us to make any changes that we feel are necessary allowing our business performance to continually improve.

Quality is built into our processes and All of our people have to work to stringent procedures that have been carefully developed over the years and that have been proven to work and produce reliable and repeatable results.

Our methodical procedural approach forms the basis of achieving a safe working environment for our employees and contractors as well as our customers or members of the public.

We are committed to the highest standards of Health and Safety and as part of our systems carry out routine risk assessments of the workplace, processes and equipment

This data together with other detailed information forms an essential part of our method statements that are available on request by our customers or any regulatory body.

To ensure ongoing customer satisfaction we encourage our customers to tell us about both the good and not so good aspects of our work.

Contact us

For further information or to discuss any of your building requirements please telephone us on;

01384 483991